For all staff and Govenor Google accounts we enforce Two Factor Authentication (2FA). One of the methods described below is required. 


There is no requirement to install an app you can just use the SMS text message or phone call.


  1. Login to your Google Account within a web browser.

  2. Select your avatar in the top right and select 'Manage Account'
  3. From the left menu select 'Security'
  4. Scroll down to the 'Signing in to Google' section and select '2-Step Verification'.
  5. Click 'GET STARTED'.
  6. You will be prompted to enter your password.
  7. You will be asked to enter your mobile number. To receive a text message in order to verify your access.
  8. Enter the number without the "G-"

  9. At this point you can leave it but it relies on you being able to receive a text message we recommend continuing and setting up the Google Authenticator.

  10. On your mobile install Google Authenticator from your App Store (its a free app).

  11. Returning to the '2-Factor Page' scroll down to the 'Authenticator App' section and select 'SETUP'
  12. Google have provided the following instructions for setting it up: https://support.google.com/accounts/answer/1066447#zippy=%2Cchange-which-phone-authenticator-codes-are-sent-to%2Ctransfer-google-authenticator-codes-to-a-new-phone



Google provide the following other options;

Google Prompt

Users can set up their Android or Apple mobile devices to receive a sign-in prompt. When they sign in to their Google Account on their computer, they get a "Trying to sign in?" prompt on their mobile device. They simply confirm by tapping their mobile device. Signing in this way adds the security of 2-Step Verification and is quicker than entering a verification code. Learn more about phone prompts. 

Google Authenticator and other verification code generators

Users generate one-time verification codes on a hardware token (small hardware device) or an app on their mobile device, such as Google Authenticator. The user enters the code to sign in to their computer and other devices, including the mobile device itself. Google Authenticator and other apps don't need an internet connection to generate codes.
2-Step Verification supports software and hardware tokens that use the TOTP (Time-based One Time Password) standard.

Security keys

Security keys are the most secure form of 2-Step Verification and protect against phishing threats. Types of security keys:

When a user signs in to their Google Account, their device detects that the account has a security key. For the second verification step, the user signs in with their security key. Users connect their security key to their device by USB, Bluetooth, or NFC (Near Field Communication), depending on the type of key. Learn more about security keys

Text Message or Phone Call

Google sends a 2-Step Verification code to mobile devices in a text message or voice call.

Backup Codes

If a user doesn't have their mobile device or works in an area where they can't carry mobile devices, they can use backup codes for 2-Step Verification. Users can generate backup verification codes and print them ahead of time.